Office Safety Procedures for Covid-19
Covid-19 Office Safety Protocols
At Pain Relief Massage & Wellness, I’ve always used best practices in the use of sanitation & hygiene at my office. To ensure I’m doing everything I can to minimise your exposure to Covid-19, I’ll be implementing new safety protocols in accordance with CDC guidelines as well as requirements from New York State with measures I’ve already been practicing before this pandemic.
Below is my office sanitation protocols and what will be expected when coming in for your appointment:
Longer breaks between appointments
I’ll be taking a full 30 minutes in between each client to properly sanitize the treatment room. This means that I’ll be starting right on time for each appointment, as well as ending at the scheduled end time for every appointment. I will not be going over appointment times as I’ll need that time to clean, so please be on time.
Cleaning Protocols for the Massage table
Table will be stripped of sheets, headrest covers, blankets and anything the client has touched.
My table has an anti-microbial vinyl cover over my table heater which will be cleaned with disinfectant meeting CDC requirements.
Headrest and surrounding areas will be properly sanitized with disinfectant.
Bolster will be disinfected as well as pillows having additional coverings which will be switched out between each use.
As surfaces dry from being disinfected, I’ll be using a UV-C light wand to further disinfect already wiped areas and areas that are more frequently touched/breathed on.
As always, clean sheets, clean face rest covers, and clean blankets will be used for every client.
Cleaning Protocols for myself and the treatment room
My hands and forearms up to my elbow are washed for at least 20 seconds before and after each massage and after I clean.
Quick Vacuum to clean the floor between each client.
Disinfecting wipes/spray will be used to clean the door and door handles, desk, pens, chair (new vinyl chair for easy cleaning!), computer and everything clients could have touched or I touched myself.
UV-C light as an additional measure for disinfection. This will be used after wiping down the treatment room & table as an additional measure.
A medical grade air purifier will be running the entire day to ensure proper clean airflow.
Treatment protocols & guidelines for your massage appointment
Massage is contraindicated for anyone in the high risk category for Covid-19 as per CDC guidelines. I cannot 100% ensure your safety when you’re in my office due to the highly contagious nature of this virus. If you are in this category, you should wait longer until cases in our area are non-existent.
As I cannot 100% ensure your safety, clients will sign a liability release to receive massage. Clients will have to fill out a new intake form with questions related to Covid-19 before treatment
I’ll emphasize that if you are sick in any way, reschedule your appointment.
Masks will be worn during the intake process at the beginning of appointments and after the massage.
During the massage session, a mask will be worn if you are in a face-up or side-lying position. You can lower your mask if it’s hard to breathe while in a face-down position while I take additional precautions to ensure your safety. If you do not have a mask, I can provide one for you. I’ll be wearing a mask for your protection, and have an additional barrier wearing a face shield when working towards the head in a face-up position.
Clients will be required to wash their hands before entering the treatment room. I’ll disinfect the bathroom door handles and sink area right before you're ready as the outside of my office can be a high-traffic area.
Clothing will be placed on the chair next to the desk (the first chair when you walk in) and shoes under or next to the chair. Take shoes off at the entrance of the treatment room or at the chair.
Clothed massage is an option. I always let my new clients know that this is an option for their comfort if they are uncomfortable taking off clothes. So it’s totally an option if you want to keep your clothes on as an additional barrier if you wish.
New cancellation policy
The 24 hour notice to cancel appointments is waived during this time. If you are not feeling well the day of your appointment, please reschedule. If you do show up to my office sick, I will refuse treatment. Likewise, if at any time I’m not feeling well for any reason, I’ll cancel all my appointments for that day and make sure I do not return to work until I know it is safe for me to do so.
Contactless payment and other methods
The tablet I’ll be using for debit/credit payments will be disinfected between each appointment.
You can pay by cash, check
I can send email invoices before appointments
I’ll be adding Venmo as an option to collect payments, I’ll also be accepting PayPal
Phew, I think that’s it!
I just wanted to share with you all the precautions I’ll be taking when I go back to work. As always, if you have any questions, comments, or concerns, feel free to reach me by calling/texting 585-735-5308 or emailing me at shawnblmt@gmail.com. You can also comment below. I hope everyone is staying healthy & well during these weird times and I’m looking forward to seeing you soon!